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Coverage on a map, or a connection you can count on: telecoms regulation turns to quality, but will the market follow?
Ofcom is shifting the goal of connectivity policy from coverage to quality, betting that transparency will push operators to improve. But do consumers reward quality? The evidence on switching is mixed. Speaking at Connected Britain on 9 September, Ofcom's Natalie Black set out the shift in plain terms: “Coverage on a map is not the same as a connection people can count on,” and “nobody cares how many bars they have if their video call freezes. They care whether it works.”[1]

Chiara Garbellini
22 hours ago4 min read


Ofwat's draft determinations show where the money is actually moving in water regulation
Third in a series on the reform of water regulatory appeals, following "Regulatory appeals are moving from the CMA to the CAT"[1] and "Regulatory appeals and the resourcing gap: who can afford to be heard?"[2] PR24, the 2024 price review, sets price controls for AMP8, the current five-year period running from April 2025 to March 2030; the next review, PR29, is due in 2029 and takes effect from 2030. But a price control has never been entirely fixed for the full five years. Of
David Thomas
4 days ago4 min read


Ten years of DT Economics: A fireside chat with David Thomas
This August marks ten years since David Thomas set up DT Economics. To mark it, our newest consultant, Yash Pandya, sat down to ask David a few questions. Yash: How did it feel to leave a Big Four partnership to set up on your own? Running the global economics practice at a Big Four firm was a huge honour and privilege, and a great success. A restructuring of the firm made it the right time to look for a fresh challenge. I talked to a few competitors but decided that being

DT Economics
Aug 196 min read
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